REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant state and territory regulations and road laws

Workplace procedures for identifying and locating roads services and attractions

Information that may be required when locating roads services and attractions including main arterial roads entry and access points to major road systems location of metropolitan suburbs most appropriate routes for entering and exiting a city centre roads and suburbs connecting with freeways and transport interchanges terminals jetties ports and stations location of main hotels motels and tourist attractions in a specified area location of city centre streets and major buildings and traffic flows bus and emergency lane usage restrictions to traffic movement at major intersections traffic patterns and densities and road signs and route markers

Typical problems that may arise when identifying and locating roads services and attractions and appropriate action that should be taken

Required skills

Communicate effectively with others when identifying and locating major roads services and attractions

Read and interpret instructions procedures information and signs relevant to the identification and location of major roads services and attractions

Identify and correctly use maps and other information about the location and features of roads services and attractions

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Operate electronic communication equipment to required protocol

Work collaboratively with others when identifying and locating major roads services and attractions

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when identifying and locating major roads services and attractions in accordance with regulatory requirements and workplace procedures

Plan own work including predicting consequences and identifying improvements

Apply precautions and required action to minimise control or eliminate hazards that may be identified when identifying and locating major roads services and attractions

Physically locate identified roads services and attractions ie driving to the location

Monitor and anticipate traffic hazards

Select approved and most economic routes

Modify activities depending on differing operational contingencies risk situations and environments

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

This unit covers:

Operations may be conducted in a range of work environments including:

Road conditions and traffic flows might include:

Map areas may include:

Tourist locations may include:

Public service locations may include:

Transport interchanges may include:

Communication in the work area may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documents may include:

Applicable regulations and legislation may include: